NVV Subscriber Center of the KVG

Our NVV Subscriber Center team members are here to answer any questions you may have concerning your annual ticket subscription. 


Po box 10 2002, 34020 Kassel

You can reach the Subscriber Hotline at 0561 780563 during the following service hours: 

Monday through Thursday
8 am to 4 pm

8 am to 2 pm   

If you would like to change the banking information for your subscription, please complete, sign and send us the following form:  

Form: "Bankverbindung ändern" (Change banking information)

However, you can also order and manage your annual ticket subscription conveniently online: 

Mein Abo (My subscription)